Frequently asked questions.
What products does Shopease Foods offer?
Shopease Foods provides All-Natural beef, pasture-raised pork, grain-fed free-range chicken, wild-caught fish, restaurant-quality frozen goods, brand-name dry goods, and freezers. Our meats are all sourced from trusted Ontario farms.
How does the 24-month price lock and 12-month quality guarantee work?
Our 24-month price lock ensures that the price you pay for your package remains the same for two years. The 12-month quality guarantee ensures that all our products will meet your expectations, or we’ll make it right.
Why do I need to book an appointment with a food planner?
The appointment helps us understand your family's needs and customize a package that fits your preferences and budget. It also allows us to answer any questions you may have about our products and services.
Why aren't prices listed on the website?
Our packages are highly customizable, so prices vary based on your selections. Booking a free appointment allows us to provide a personalized quote that reflects your specific needs.
What payment options are available?
We offer flexible payment plans, including the option to pay upfront for a discount or finance your order over 6-12 months OAC, making it easy to fit our products into your budget.
Is delivery available throughout Ontario?
Yes, we deliver to families across Ontario, ensuring that everyone can enjoy our premium, locally sourced products right at their doorstep. We use our own trucks for most deliveries and trusted third-party providers when needed, like Erb Transport.
How are the meats packaged to ensure freshness?
All our meats are vacuum sealed, which locks in freshness and flavor. This packaging method ensures that your products will last in your freezer.
What if I don’t have a freezer or my freezer isn’t big enough?
We offer storage solutions for those who don’t have one. Our food planners can discuss these options with you during your appointment.
Does my order auto-renew?
No. Our contracts only run for the payment terms set up with your food planner.
What if I need to reschedule my appointment?
Simply contact us, and we’ll be happy to reschedule your appointment at a more convenient time. You can also use the booking link in your email to pick a more convenient time. We aim to be as flexible as possible to accommodate your schedule.